Managing your environment begins with the basics. We use world-class technology to continually monitor and maintain your systems. From inventory management and performance monitoring to patching and security, OMNI provides the day-to-day maintenance your network needs. Our unique approach delivers unparalleled insight into your environment, giving you a clear understanding of how all IT devices are performing, regardless of whether they are located onsite or remotely.
We understand that dealing with technology issues is a frustrating disturbance to your day, so we focus on competently resolving these issues on the first call. Need on-site support? We have that covered, too. Timely resolution of anu issue is handled by our US based Network Operations Center. Our team of certified support engineers are available 24×7 to resolve any question that arises. OMNI has long been recognized for our excellent customer service - just check out our Net Promoter Score which is consistently among the best in the country across any industry.
What We Offer:
- 24×7 Help Desk Support
- 24x7 Network Operations Center
- Phone, Email, and Chat Access
- US-Based Technicians
- On-Site Support
- Automated Maintenance
- Performance Monitoring
